1. When return of goods occurs, we will put the payment into your virtual account which can be used for the next order. If you demand for refund, please contact with our service center. After verification by our customer service center, we will treat your demand. Refund will be sent to the original payment platform within 1-3 business days.

Kind tips: If the payment can not be returned in time because of the problems of the third-party payment platform or the bank, our customer service center staffs will contact you to resolve the problem.

2, Gift cards can not be converted into cash, cash refund can not be applied